How does delivery work?

UK Delivery

PLEASE NOTE: We are currently using Fedex for UK parcels due to the Royal Mail strikes. In the UK we use Royal Mail Tracked Delivery to get your order delivered. Once we've finished making your garms, we check for quality and accuracy, parcel everything up and arrange for them to leave our offices. Deliveries are collected from our office just outside Bristol nearly every day (by the happiest postman ever!) and get distributed via the Royal Mail network. From then on, your order travels throughout the day and night to get to your destination on time. When you receive a dispatched email you'll get a tracking number to track your parcel.

International Delivery

For international orders we use FedEx. Once we've finished making your garms, we check for quality and accuracy, parcel everything up and arrange for them to leave our offices. Every day FedEx stop by to take over and ensure your parcel starts off on it's journey across the world. Plane, train, lorry and boat! When you receive a dispatched email you'll get a tracking number to track your parcel.

 

All duties and tax is prepaid by us.

In the UK we use Royal Mail Tracked Delivery to get your order delivered. Once we've finished making your garms, we check for quality and accuracy, parcel everything up and arrange for them to leave our offices. Deliveries are collected from our office just outside Bristol nearly every day (by the happiest postman ever!) and get distributed via the Royal Mail network. From then on, your order travels throughout the day and night to get to your destination on time. When you receive a dispatched email you'll get a tracking number to track your parcel.

 

For international orders we use FedEx. Once we've finished making your garms, we check for quality and accuracy, parcel everything up and arrange for them to leave our offices. Every day FedEx stop by to take over and ensure your parcel starts off on it's journey across the world. Plane, train, lorry and boat! When you receive a dispatched email you'll get a tracking number to track your parcel.

All duties and tax is prepaid by us.