RETURNS & EXCHANGES
Free UK exchanges!
We offer FREE and FAST exchanges for all UK customers. Our exchange process is super easy, just head over to our returns portal where you can choose the items you'd like to exchange. Store credit can also be selected. You will receive a free shipping label and have the option to process your exchange straight away before sending back your original items. Exchanges can be submitted up to 28 days after you've received your order. For international exchanges, we will not be able to cover the shipping costs back to us, but we will pay for the shipping when we process your exchange. Gifts can be exchanged through the portal too.exchange
Unfortunately we cannot offer free returns, and have to cover the cost of shipping. The cost of returning an item for a refund in the UK is £2.80. You will recieve this postage label after using our returns portal. Using this method will ensure you take advantage of our competitive delivery prices. International returns will require you to post the items back to us at your own cost. Refunds can be submitted for up to 14 days after you've received your order.refund
🎄Christmas Returns 🎄
To help you with prezzies this year, our Christmas returns policy is valid from 5th November 2022 until 20th December 2022. Any purchases made between these dates can be returned up until 10th January 2023. For purchases made from 21st December 2022, our normal refund policy applies.SHOP NOW