Goose & Gander uses cookies to provide you with the best browsing experience. By continuing we assume that you are consenting to all cookies on Goose & Gander Website. Read More

📮 Delivery Info 📮

🚨 We now offer Blue Light Card discount! 🚨

💌 Sign up to our Newsletter for all the good stuff 💌

    • EUR €
    • GBP £
  •   0

    Your Cart

    • 0
    • 25%
    • 50%
    • 75%
    • 100%

    Your cart is currently empty.

    Free reward!

    - +

How Can I Pay For My Order?

We try to make shopping at Goose & Gander as easy as possible.

This includes the types of payments you can use. Please use any of the payment types listed below to pay for your order. Don't forget - we take security very seriously and you're details are safe with us.

We accept many different debit and credit cards, Apple Pay and Google Pay. Or if you would like to delay payment or pay in three installments - Klarna.


Pay monthly for your Goose & Gander Garms - with payment plans by Klarna.

We offer two types of payment plan through Klarna:

Pay Later in 3 Interest-Free Instalments and Pay Later In 30 Days

 

1. Pay Later in 3 Interest-Free Instalments

Want a new wardrobe but don’t want to pay for it all up front?

Then look no further than Pay Later in 3 Interest-Free Instalments by Klarna

    • Spread the cost over 3 equal payments
    • Will not affect your credit rating
    • Available for orders over £35
    • No Interest, No other fees.

What is Pay Later in 3 Interest-Free Instalments?

You can now spread the cost of your purchase over three equal payments, all managed by payments gurus at Klarna.

The payment for each instalment will automatically be collected from the debit or credit card you enter at the checkout.

Your first instalment will be collected when your order is confirmed by Goose & Gander and the next installments are scheduled 30 and 60 days’ later, respectively.

 

How to Use it…

  • Add the product/s you’d like to buy at Goose & Gander to your basket and head to the checkout...
  • Select Pay Later in 3 Interest-Free Instalments when you get to the payments stage.
  • Finalise your order, you’ll then head to Klarna automatically and be asked to enter your credit/debit card information
  • Press ‘Place Order’ and either of the following will happen:

✔️ Your ‘Pay Later in 3 Interest-Free Instalments’ payment will be approved and your order will then be confirmed by Goose & Gander. You’ll pay a third on confirmation of your order by Goose & Gander and then the 2nd instalment 30 days later and the third and final instalment 60 days from the order date.

❌ You’re ‘Pay Later in 3 Interest-Free Instalments’ payment has not been approved (see FAQ below) and you have the option to return to Goose & Gander to change to alternative payment method

 

What do you need to use ‘Pay Later in 3 Interest-Free Instalments’, you must...

  • be 18 years’ old, or more!
  • have a valid mobile number and email address
  • Have a UK residential address
  • Have a UK bank account with good credit history
  • Have a credit/debit card that’s valid for 60 days or more from the order date

 

 

2. Pay Later in 30 Days

Want some new garms but want to delay payment?

Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind with no interest and no fees.

  • Take up to 30 days to make repayment for your order
  • No credit searches against that could impact your credit rating.
  • You can monitor your outstanding payments in the Klarna app
  • No Interest, No other fees.

What do you need to use ‘Pay Later in 3 Interest-Free Instalments’, you must...

  • be 18 years’ old, or older
  • have a valid mobile number and email address
  • Have a UK residential address
  • Have a UK bank account with good credit history
  • Have a credit/debit card that’s valid for 60 days or more from the order date

 

If you need further assistance you can contact Klarna’s customer care team for free.

Please find links below to Klarna's website where you can find more information on Klarna.
Click here for information regarding Klarna’s products..
Click here for frequently asked questions or Klarna's Customer Service
www.klarna.com/uk/customer-service

Local number: 0203 0050 833
Freephone number: 0808 1893 333

MORE FAQ - Pay Later in 3 Interest-Free Instalments

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

 

How does Pay later in 3 interest-free instalments work?

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will
automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by
Goose & Gander and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app.

 

Am I eligible for Pay later in 3 interest-free instalments?
To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.

 

How can I increase my chances of being accepted for Pay later in 3 interest-free instalments?
Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

 

What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.


Will a credit search take place against me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Goose & Gander run credit searches against you that could impact your credit rating.

 

Why have I not been offered Pay later in 3 interest-free instalments?
Although Pay later in 3 interest-free instalments is widely promoted it is not always universally available. The Pay later in 3 interest-free instalments payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.


What are my payment options with Klarna?
Payment for your Pay later in 3 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.

 

What happens if I cancel or return my order?
As soon as Goose & Gander have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.


What happens if I don’t pay for my order?
Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at Goose & Gander from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ product even if you have failed to pay on time.


I have been asked to go to the Klarna site. Is this correct?
You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.

 

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Goose & Gander. All transactions take place via connections secured with the latest industry standard security protocols.


Can I pay before the due date?
Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.

 

Have you received my payment?
Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.


What happens to my statement, when I've returned the goods?
Once Goose & Gander has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

 

I've received a statement, but I've not yet received my goods.
In the event that your goods have not been received please call Goose & Gander to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

 

I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.

 

I have asked for a refund. How will I be refunded?
Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

 

I haven’t received an email with my statement/payment information.
You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

 

I still have questions regarding payment, how can I get in touch?
Visit Klarna app or Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.

 

MORE FAQ - Pay Later In 30 Days

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later in 30 days work?
Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in Klarna.app or by logging into www.klarna.com/uk.


Am I eligible for Pay later in 30 days?
To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating.

 

How can I increase my chances of being accepted for Pay later in 30 days?
Klarna is unique and offers Pay later in 30 days based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 30 days by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later in 30 days before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

 

Will a credit search take place against me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Goose & Gander run credit searches against you that could impact your credit rating.

 

Why have I not been offered Pay later in 30 days?
Although Pay later in 30 days is widely promoted it is not always universally available. The Pay later in 30 days method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

 

What are my payment options with Klarna?
You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later in 30 days payment option, where you can pay for the goods once you have received them via credit card or debit card. You can always monitor your outstanding payments in the Klarna app.

 

What happens if I cancel or return my order?
As soon as Goose & Gander have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment. The return will be reflected in the Klarna app immediately.

 

What happens if I don’t pay for my order?
Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive a push notification from the Klarna app or email reminders to pay – and, if very late, we’ll also send you a text or letter, too. Your credit score will not be impacted by using Klarna’s ‘Pay later in 30 days’ products even if you have failed to pay on time.

 

I have been asked to go to the Klarna site. Is this correct?
If you have chosen to Pay later in 30 days, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. You are always able to view payments instructions in the Klarna app.

 

What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.

 

Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by Goose & Gander. All transactions take place via connections secured with the latest industry standard security protocols.

 

Can I pay before the due date?
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email or in the Klarna app to pay for your order.

 

Have you received my payment?
If you pay by card, Goose & Gander will confirm your order right away. If paying by Pay later in 30 days, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna app or www.klarna.com/uk.

 

What happens to my statement, when I've returned the goods?
Once Goose & Gander has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed. You are always able to monitor the status of your order in the Klarna app.

 

I've received a statement, but I've not yet received my goods.
You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please call Goose & Gander to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

 

I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund.

 

How will I be refunded?
If you have paid for your order with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

 

I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log into the Klarna app or at www.klarna.com/uk, where you will find all of your orders and be able to
make payments.

 

I still have questions regarding payment, how can I get in touch?
Visit Klarna app Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.

 

Search our store